i was using Runtastic Pro on Apple Watch for long time. One day it magically disappeared from the watch. Neither it can be found in the Apple Watch application. I checked the App Store and know that the app offers Apple Watch support. Other users seem to have it working. I have latest version of the app. Please advise how to fix.
Watch Sport 42MM (1st gen), iOS 9.3.5
Have you gone to the Watch app on the iPhone? Do you see the app listed there, and if so, do you have it checked to be on the phone? Can you think of anything that you did around the time that this app seems to have disappeared?
As I mentioned in my post, the application is NOT shown in the Apple Watch app.
Anyway, I found some discussions on Runtactic website and they seem to admit that this is their bug. At least there are other users that have he same issue.
Sorry, I must have missed your mention of that. Either way, I'm glad you got your information.
Hi
Runtastic was recently updated to support the latest version of watchOS.
If you have not yet done so, it may therefore help to update both your iPhone (you will need to do this first) and Apple Watch to the latest software:
More information:
https://itunes.apple.com/us/app/runtastic-gps-running-jogging/id336599882?mt=8
That was the first thing that I did. I updated my iPhone to the latest and checked that my apple watch has the latest too. It did not help at all.
Actually, I fed up with Runtastic. I have tolerated their bugs for way tool long. (This one was only one of them, but it was critical to me.) Now I'm trying Strava. Also not ideal, but the first impression is positive.
Application disappeared in Apple Watch
